Privacy Policy

At Al Khoshala Company for Imports and Exports, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy outlines how we collect, use, and safeguard your data when you visit our website or communicate with us.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, phone number, email address, and delivery address (when you submit an inquiry or place an order).

  • Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

  • Communication Data: Any correspondence through contact forms, WhatsApp, or email.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your inquiries or orders

  • To communicate with you regarding your request or purchase

  • To improve our website functionality and user experience

  • To manage customer service and support

  • For legal and business record keeping

3. Cookies

Our website uses cookies to enhance browsing performance, track visitor behavior, and gather statistical information. By continuing to use our website, you consent to the use of cookies.

You may disable cookies in your browser settings, but doing so may affect your experience on our site.

4. Data Sharing and Protection

We do not sell, rent, or trade your personal information to third parties.
We may share data only with:

  • Trusted delivery or payment partners for order fulfillment

  • Legal authorities when required by law

We apply appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communication at any time

To exercise these rights, please contact us directly.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, delivery partners). We are not responsible for their privacy policies or content.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review it periodically.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Al Khoshala Company for Imports and Exports
Address: Plot 49-3, City Star Mall, Store 219 Tower 2, The Central Axis, 6th of October, Giza
Phone: 01222155527
Email: dana@alkhoshala.com
WhatsApp: Click to Chat

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