Terms and Conditions

Welcome to the official website of Al Khoshala Company for Imports and Exports. By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before placing an order or using any part of the site.

1. General Information

This website is owned and operated by Al Khoshala. All content, including images, text, logos, and product descriptions, is the property of Al Khoshala and may not be reproduced without written permission.

2. Use of the Website

  • You agree to use this site for lawful purposes only.

  • You must not misuse the website or attempt to disrupt its functionality or security.

  • We reserve the right to refuse access or service to anyone who violates these terms.

3. Product Information and Availability

  • All product descriptions and prices are subject to change without notice.

  • Product availability is not guaranteed and may vary based on stock levels.

  • While we strive for accuracy, we do not guarantee that all product details are always current or error-free.

4. Ordering and Payment

  • Orders must be placed via the channels provided on the site.

  • Full payment is required before order processing unless otherwise agreed.

  • We reserve the right to cancel or refuse any order for any reason, including stock issues or pricing errors.

5. Returns and Refunds

Please refer to our Return & Exchanges Policy for detailed terms regarding returns, exchanges, and refunds.

6. Shipping and Delivery

Shipping terms, delivery timelines, and coverage are outlined in our Shipping & Delivery Policy.
Al Khoshala is not responsible for delays caused by third-party couriers or external factors beyond our control.

7. Privacy Policy

We are committed to protecting your personal data. For more information on how we collect and use your information, please see our Privacy Policy.

8. Limitation of Liability

Al Khoshala shall not be held liable for any direct or indirect damages resulting from the use of this site or the purchase of our products.

9. Changes to Terms

We reserve the right to update these terms at any time without prior notice. Continued use of the website following any changes indicates your acceptance of the new terms.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes will be subject to the exclusive jurisdiction of Egyptian courts.

Contact Information

If you have any questions about these terms, please contact us at:
Al Khoshala Company for Imports and Exports
Plot 49-3, City Star Mall, Store 219 Tower 2, The Central Axis, 6th of October, Giza
Phone: 01222155527
Email: dana@alkhoshala.com
WhatsApp: Click to Chat

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